Welcome to the Citizens Dispute Settlement Program
AN ALTERNATIVE TO JUDICIAL ACTION!
A free program provided by Volusia, St. Johns and Putnam Counties for all citizens
Mediation is an informal and private process after which neighbors can still be good neighbors, and friends remain friends. Mediation of disputes will save you time, money and stress compared with the alternative of filing a costly lawsuit. We provide you with a volunteer mediator trained and certified in dispute resolution who will assist you to work out your disagreement with a friend, neighbor, tenant or business contact.
Florida law requires that many civil cases first be mediated before going to trial. Our volunteers are the very same people who serve in this important judicial role! Why not take advantage of this opportunity BEFORE going to court?
Mediation is NOT arbitration-- in mediation you work with the guidance of your mediator to reach a result satisfactory to you and the other party. You make your own decisions!